In its regular quarterly survey of UK telecommunications, Ofcom is consistently reporting that the traditional landline is in serious decline. People are choosing mobiles as their primary means of voice communication as they see them to be more convenient and efficient. This trend is visible in both personal and business communications, with some companies, such as the accountancy giant PwC publicly announcing a wholesale move to mobile.
Mobiles provide the convenient ‘one stop’ point of communication that many find attractive. With easy online access and the availability of millions of mobile apps to assist with managing workloads its easy to see why the move to mobile will gain pace. The question is though, is your organisation fit and ready to give control to mobiles? Do you have processes to ensure all mobiles are secure and access to valuable business data is controlled? If you are serious about Mobile Device Management and would like expert advice on the solution, AVR’s FREE 10 Steps to Mobility Success E-Book can help to guide you in creating a platform that can help take your business to the next level.
Mobile devices can and will stimulate increases in sales and turnover in all types of business:
- retailers equip store assistants with tablet devices to help customers select, locate and order goods
- remote and field-based employees use smartphones and tablets to directly communicate, submit orders and service requests, speeding up the process for all parties
- healthcare professionals discuss treatments with patients using interactive graphics
- teachers educate using tablet devices with pupils
- construction workers are shown building plans by architects on site and so on.
Whilst this mobile freedom is positive news, the negative aspect is that organisations are more vulnerable to cyber-attack as mobiles provide additional vectors for malware into networks and if employees are using their own devices, controlling what is accessed can be a real challenge.
In addition, the demands on the technical resources of large organisations with a high number of mobile devices can be onerous and costly with operating system upgrades, organising repairs, and downloading new software.
Mobile Device Management (MDM) is the right solution for business mobile users and includes a wide range of mobility services and support including management and control of employee activities, corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies and integrating mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.
MDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Laptops and desktops can been added to the systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself.
MDM tools are leveraged for both company-owned and employee-owned (BYOD) devices across the enterprise or mobile devices owned by consumers.
By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can reduce support costs and business risks. The objectives of MDM are to optimise the functionality and security of a mobile communications network while minimising cost and downtime.
AVR are proven experts in creating successful Mobile Device Management platforms. AVR manages programmes for businesses including fashion retailers, personal injury specialists and a recently extended, long term contract managing over 3500 iPad devices for a world leading vehicle manufacturer. Our Mobility Support Helpdesk also operates comprehensive query management, app installation and updates, operating system issues, device set-up and deployment.
To understand more about Mobility in business, download your FREE copy of AVR 10 Steps to Mobility Success E-Book
If YOUR business objectives include…
- Increasing employee productivity
- Improving customer service
- Uplifting sales
- Managing and controlling mobile costs
- Enabling better communications
- Protecting your network and data against cyber-attack or data breach
…then talk to AVR about a Mobile Device Management or Mobility Support programme. Call 01189 344 300 or email firstname.lastname@example.org
We hope you enjoy your copy of the AVR 10 Steps to Mobility Success E-Book, our comprehensive guide to setting up systems, processes and mobile device management programmes.