AVR is delighted to announce that it has been awarded a prestigious three-year contract to provide a Mobile Device Management (MDM) managed service contract for Volkswagen UK.

This contract continues and develops the work initially begun by AVR in 2011, when the company was commissioned to manage the deployment of iPads to the Volkswagen UK showroom sales team and create a flexible, engaging customer experience, giving customers access to design, sales and marketing content from across the showroom floor.  AVR now manages over 4,000 iPad devices across the Volkswagen Group Retailer Network within over 200 UK retail locations for sales, after sales and commercial vehicles.

In addition, AVR provides a complete managed service and ongoing technical support through its dedicated, in-house Mobility Service Desk and advanced replacement service.

CRN reported news of the contract win here

Jennifer Wood, Digital Manager at Volkswagen UK comments ‘Our showrooms are a vital part of the customer experience and we needed a provider who could offer a flexible, secure solution for our sales team.  AVR has exceeded our expectations and delivered a completely bespoke solution and we look forward to seeing how this develops further as we continue to work with AVR.’

AVR MD Helen Hall states ‘Winning the contract to continue our work with Volkswagen gives us a great sense of pride. From the beginning we have tailored our services to meet Volkswagen’s specific needs and have created a flexible solution that is constantly evolving to address the changing requirements of the company.’

Follow this link to read more on how Volkswagen benefits from the use of mobile devices in its showrooms.

If you would like further information on MDM solutions and how AVR can help you improve your customer service and experience, please complete the fields below and we will be in touch.

More information on AVR’s work with Volkswagen can also be found here.