Cloud_Discussion

MANAGING THE MOBILE WORKFORCE MOVEMENT

EMPOWER YOUR EMPLOYEES WITH FLEXIBLE MOBILE WORKING.

Mobile devices are rapidly becoming the endpoint of choice for end-users. It’s not just office workers benefiting from this technology, more companies are utilising rugged devices for their frontline workers to increase efficiency and reduce costs.

Managing mobile devices can be a minefield and requires a different set of skills to traditional IT systems and networks. AVR has 10 years of experience in this field and currently manages over 7000 devices across 450 locations in the UK with various use cases and profile requirements.

AVR takes away the challenges faced by moving to a mobile workforce by offering a complete Managed Service for your mobile devices which includes:

AVR_Procurement

AVR can source the devices from leading manufacturers at discounted rates, hold stock and utilise JIT (Just In Time) methods for stock management and plug into your existing contracts and handling of IMAC requests on your behalf.

AVR_Provisioning

Our team of trained MobileIron engineers will set up, maintain and push your required policies, configurations and profiles remotely to your devices. All new devices can be set up and thoroughly tested prior to dispatch or set up for zero-touch enrolment. Your estate of devices will be continuously maintained to ensure it is accurate and up to date. We can offer COPE, BYOD and Kiosk profiles to cater for every requirement within your company.

AVR_Helpdesk_Support

AVR provide 1st, 2nd and 3rd line support for your team as and when you need them. With both email and telephone options, tickets are easy and quick to raise and our team will be quick to react ensuring the ticket is updated for full tracking capability. We also provide full end user support for the device, profiles, damaged device reporting, lost/stolen and business applications.

AVR_Upgrade_and_Maintenance

AVR will configure and manage your MDM instance, ensuring all required maintenance updates and patches are applied, keeping your devices and company data secure.

AVR_Reporting

AVR will provide you with a detailed monthly report on your MDM, devices, OS, Apps, asset register and device security posture* to keep you up to date and in control of your devices

AVR_Repair

AVR will provide a next day loan replacement device to your end user ensuring continuity of service. We will then either organise for a repair or replacement of the device ensuring our pool of replacement devices is maintained at all times.

CONTACT US BELOW TO DISCUSS HOW WE CAN HELP YOUR BUSINESS.


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