Cyber_Discussion

LAYERED PROFESSIONAL SERVICES

A Modern and Flexible Approach.

There are times when we all need help and support and your business IT function is no different, which is why AVR provides a highly qualified, in-house technical professional services to provide assistance when required. We work with our customers to ensure the day-to-day demands of the business won’t be affected by issues within their IT infrastructure. We work with technology vendors to ensure that the solution is tailored to suit the specific needs of the business.

Analyse and Evaluate

Our Analyse and Evaluate service ensures we fully understand the challenges you’re facing so we can identify the best security solution you need by starting with the right questions we often find our clients the right answers which better suit their needs.

Our approach is collaborative, working with you to find a solution that perfectly suits your business. This means we won’t automatically reach for the most cutting-edge, or most expensive, solution on the market if it’s not what we think you need.

 

Proof of Concept

A proof of concept is about allowing you to test drive the solution to make sure it really delivers everything you expect. At AVR we pride ourselves on our proof-of-concept approach, centred on delivering multiple options properly set-up within your environment.

Our Proof of Concept Programme has been developed to fully support you in delivering the aims and objectives of your IT projects, from initial design through implementation to analysis and review. This means you can be 100% confident that we’re pursuing a solution which will be right for you – in reality, not just theory.

 

Planning and Design

The planning and design is a collaborative process. We work with you to make sure we understand every inch of your network. As well as giving us the insight we need into how you work to best tailor the solution to your needs, this approach also enables us to become an invaluable extension to your IT team.

By the end of the process, we’ll know as much about your network as you do. This means we can recommend improvements if we see any and you can rest assured knowing you have a second pair of eyes on your network.

 

Configuration and Deployment

Our experts will set your security system up quickly and correctly, either directly or through our network of partners, getting it right first time. From same-day installation to bespoke turnkey solutions, our IT security specialist experts are trusted by many leading brands, so you can always be sure your system and solution are safe with us.

Our technicians can work onsite or remotely, offering as much or as little installation and configuration support as you need. Whichever level of support is right for you, you can be confident you have access to the expertise you need at every stage of installation.

 

Project Management

Our Dedicated Account Managers will support your network security project from start to finish. From analysing and evaluating your needs through planning and design to implementation and configuration, we can provide a complete turnkey solution or a bespoke package of services, depending on your needs and internal expertise.

Following implementation we can continue to run your solution as a managed service with full helpdesk support, or organise training workshops and knowledge transfer sessions to ensure a seamless transfer from us to you – or, of course, we can offer any combination of the above.

 

Consultancy

We offer tailored consultancy for every IT product and solution within our portfolio. Our priority is always to help our customers get the most from their solution. So whether you just need advice or are looking for more in-depth support, we can develop a bespoke consultancy package that is right for you.

Our IT technicians and senior consultants can work on-site or remotely at a time to suit you. For a truly tailor-made service, our consultancy packages can be combined with any of our other services.

 

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